FIELD ENGINEERING PROJECT 001
Support answers
with receipts.
An agentic IT copilot that searches company knowledge, tests the evidence, and shows its path to every answer.
01 / QUESTIONHow do I connect
to the VPN?↗
to the VPN?↗
02 / RETRIEVE + GRADEPrivate knowledge
comes first.
comes first.
03 / GROUNDED ANSWER
✓
Evidence found.Company handbook · 2 sources PRIVATE KB
CONDITIONAL ROUTING
N / R — 001
AGENT SYSTEM
AGENT SYSTEM
AN INTERACTIVE RAG SYSTEM / 2026
THE DECISION PATH
One question. A visible chain of reasoning.
01
RouteUnderstand the request
02
RetrieveSearch private documents
03
GradeCheck evidence quality
04
ResolveAnswer or search the web
INTERACTIVE DEMO / NOVARETAIL
Put the agent to work.
Ask a real support question, then inspect how the answer was reached.
WORKSPACE / DEMO
01 / START HEREYour company knowledge,
Your company knowledge,
on call.
Try a question below or ask your own. The agent will show which sources it used and why.
TRY A QUESTION ↘
Enter to send · Shift + Enter for a new line0 / 3000
DEMO SYSTEM ↗ Answers depend on the connected knowledge base and service availability.
BEHIND THE INTERFACE / 02The engine behind
The engine behind
the answer.
A conditional workflow connects private search, evidence checks, and a current information fallback through one API.
Explore the source01 / ORCHESTRATELangGraphRoute, grade, retry
02 / RETRIEVEPinecone + OpenAIPrivate document search
03 / EXPANDTavilyWeb fallback for weak evidence
04 / DELIVERFastAPIAnswers, citations, trace